-
“Whenever we met and I would bend down to touch his feet, he would thump my back firmly, smile warmly and hold my arm tightly until he had finished his conversation with whoever he was talking to. Then I would have his undivided attention. He did this with everyone. I remember clearly that every meeting used to start with an introduction of new members to the Hero family where he used to express his joy, like a patron, of seeing new members joining the extended family. If there was a dealer training program going on in or around Delhi, he would come unannounced and surprise us. He would always look for opportunities to meet the dealers and tell us say how happy he was to meet us.”
- Nikhil Chawla- CenturyBikes, Vadodra
